Terms and Conditions of use

September 14, 2022

1. Introduction
Welcome to https://experientiallearningtools.com (the "Website"), a service provided by Experiential Learning Tools ("us", "we", "our"). These Terms of Service ("Terms") govern your access to and use of our Website and services (collectively, the "Services").

By accessing or using our Services, you confirm that you can form a binding contract with Experiential Learning Tools, that you accept these Terms and that you agree to comply with them. Your access to and use of our Services is also subject to our Privacy Policy.

2. Account Registration
You may need to create an account to access some of our Services. You are responsible for safeguarding your account, and you agree not to disclose your password to any third party. You will be solely responsible for any activities or actions under your account, whether or not you have authorized such activities or actions.

3. Use of Our Services
You agree not to misuse our Services. For example, you must not:

Please refer to our Community Guidelines for more information about the acceptable uses of our Services.

4. Intellectual Property
The Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Experiential Learning Tools. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

The copyright in all resources supplied by RSVP Design Ltd. belongs to RSVP Design Ltd.

5. Changes to the Terms
We reserve the right to modify these Terms at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. Any changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately.

6. Termination
We may terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

7. Governing Law
These Terms shall be governed and construed in accordance with the laws of Scotland, United Kingdom, without regard to its conflict of law provisions.

8. Privacy
We take your privacy seriously. Our Privacy Policy, which details how we collect, use, and protect your personal information, is available on our Website. By using our Services, you agree to the terms of this Privacy Policy and, if applicable, our Cookies Policy.

Our Services are designed to comply with the General Data Protection Regulation.

9. Payments and Fees
For any chargeable services and products on our Website, we will clearly inform you of the fees that apply before you make a purchase. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you are responsible for payment of all such taxes, levies, or duties, excluding only United Kingdom (UK) taxes based on Experiential Learning Tools' income.

Please note that we use Paddle as our Merchant of Record for all payments. As a result, Paddle is responsible for calculating, collecting, and remitting all applicable taxes on our behalf, including Value-Added Tax (VAT) or similar sales taxes. The final purchase price displayed during the checkout process includes these taxes, where applicable, based on the billing information you provide.

You are responsible for all charges incurred under your account, including purchases made by you or anyone you allow to use your account or any sub- or linked accounts (including any person with implied, actual, or apparent authority) or anyone who gains access to your account as a result of your failure to safeguard your account credentials.

Refund Policy

1. General
At Experiential Learning Tools, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.

2. Requesting a Refund
Within the first 30 days of purchase, Experiential Learning Tools will refund the full price you paid upon request. Simply contact us by email at [support email address] and let us know you’d like a refund, along with a brief explanation of why you’re not satisfied. Refunds are usually processed within 7-10 business days.

3. Refund Exceptions
No refunds are provided after more than 30 days following purchase, and we do not provide refunds for the following:

Please note that if you cancel after 30 days, you will still have access to the platform until the end of your subscription period.

4. Contact Us
If you have any questions about our Refund Policy, or if you want to request a refund, please contact us at support@experientiallearningtools.com

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